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If you need help with purchasing our plan or have questions about our plan, please contact our Customer Service center at the information provided below.
Customer Service
- VacationGuard Administrators
303 Congressional Boulevard
Carmel, IN 46032
800 Number: 866-314-9480
Fax: 317-575-2659
Email: service@vacationguard.com
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If you have already purchased the Plan and need Assistance or need to contact us about a claim, please contact our Assistance center at the information provided below.
24 Hour Medical Emergency and Travel Assistance
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VacationGuard Assist (via On-Call International)
800 Number: 866-690-5113
Call Collect: 603-328-1943
Assistance Email: tripassistance@vacationguard.com
Claim Forms and Reporting
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VacationGuard Claims (Nationwide Claims Administration)
P.O. Box 6866
Shawnee Mission, KS 66206
800 Number: 866-314-9481
Fax: 816-523-3379
Claims Email: claims@vacationguard.com
Need a Claim Form? Click HERE
How to Manage & View Your Member Information
Check your purchase history, claims status, or re-order a plan confirmation.
View our Member Area Help Demo
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